Create Reports That Highlight

Your Review Portfolio Performance

Measure the quality and quantity of your online reviews

Report on key review portfolio metrics. Track every facet of your review management strategy, from review generation email and SMS campaigns, effectiveness of your review funnel, and your review management KPIs across multiple businesses or locations. Use your performance dashboard to analyze:f.

Review monitoring software

Reputation Quantity and Quality Metrics

Track your review portfolio from a high level view. Always know the aggregates quantity and quality of your review listings across all of the sites that you’re monitoring and growing.

Time Frame Customized Review Distribution and Volume

Time Frame Customized Review Distribution and Volume

Quickly generate at-a-glance review activity for specific time frames to see how your aggregate ratings and review generating efforts are impacted by campaigns and company wide review acquisition initiatives.

Review Funnel

Optimize your review funnel with granular reporting for both direct and segmented layouts with visits, positive and negative feedback rate, click throughs to review sites, and review generation metrics.

Review Funnel

Campaign activity

Track the success of your email drip campaigns with a visualize report of your outreach, open rate, visitors, and, click through rate to the 3rd party review site.

Outreach Activity

Evaluate your email and SMS review request campaigns by date and success rate.

Outreach Activity
Interactive Sentiment Analysis and Word Clouds

Interactive Sentiment Analysis and Word Clouds

Make informed decisions about your company’s service or products based on the sentiment of happy and unhappy customers. Surface trends and business insights from the content being written in positive and negative reviews by your customers.