Hi, This is Mark Grandinetti, President of Rocky Mountain Pies. I am truly sorry to hear your experience was less than ideal. I would appreciate it if you could please describe your pie so that we can take measures to make things right with you. It would be helpful for our QA investigation to have the small ink jet printed code number on top of the pie package, if you still have the pie.
I want to thank you for taking the time to reach out to us with your comments. I would like to offer you a refund for your purchase. If you would be kind enough to provide a mailing address we will process a refund check immediately.
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