How It Works

Customer reviews are the single most effective bit of marketing you can do for your company. Only *you* can't do anything—your customers have to spread the good word about your business for you. But how?

ATTENTION MARKETERS, AGENCIES and SEOs: Did you know you can white-label our review management software to provide our services to your clients?

Create a Review Funnel

Grade.us provides an easy and unobtrusive way to ask and remind customers to review your business on the sites that matter to you. We call it a "review funnel". Use Grade.us to:

1. Systematically drive customers to one conversion funnel that routes them to the review sites you care about.
Review management solution workflow: the review funnel
2. Increase review volume and quality by automatically asking, reminding and guiding happy customers through the process of completing a review.
Reputation and review management tool for increasing positive reviews
3. Get a second chance with unhappy customers by guiding them to a service recovery.
How to prevent negative reviews with our reputation and review management software
4. See results with beautiful monthly reports that demonstrate reputational improvement alongside actionable insights into campaign data.
Awesome reputation and review management reports
5. Leverage and amplify 4- and 5-star reviews by automatically streaming them to your website.

Stream Latest 4- and 5-Star Reviews to the Web

The Right Way to Get More Reviews

In a survey of 1,017 people who rarely or never write reviews, LocalViewpoints uncovered two fundamental reasons:

  1. “Writing reviews is too tedious”
  2. “I forgot to write the review”

Grade.us overcomes these two obstacles by making the review process frictionless. Your "review funnel" on Grade.us is just that—we focus your customer on one task and one task alone: completing their review. We help them identify the optimal site for you and them (such as a site that lets them login through Facebook without creating a new account) and give them just enough education on how to do it, dramatically increasing their chances of completing the task.

It is super easy to use and saves me tons of time. Really love this software. I looked at quite a few options before I decided to go with Grade.us. I am so happy to have this tool in my toolbox! It makes my job of getting and managing reviews for our four locations so much easier. Could not imagine working with out it.

Kim Dushinski
Read review

See Examples »

Can't I Just Buy Reviews?

According to Gartner, by 2014, 10 to 15 percent of all online reviews will be fake or paid for by companies. (Gartner, 2012)

DANGER: Do not buy reviews. Let me repeat, do not buy reviews.

Besides being dishonest and possibly fraudulent, faking or buying reviews is a bad idea for your business. Many review sites actively punish such behavior. In the long run, ill-begotten reviews will lead to consumer distrust of your company, public shaming by review sites, and irreparable harm to your business. It's not worth it.

Okay, I'm Sold. How Do I Get Started?

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Not sure how Grade.us can help your business? Contact us for answers.