How Hotels and Resorts Get Reviews
You can't remove negative hotel reviews, but you can help happy travelers post positive hotel reviews that put the negative ones in proper context.
Grade.us for Hotels, Spas and Resorts
Nobody books a hotel without reading customer reviews. Unfortunately, disgruntled customers are more likely to post a review than happy customers. Grade.us serves the hospitality industry by giving hotel owners and managers a simple way to get all customers to spread the good word about your hotel, spa or resort.
How It Works
72% of consumers trust online reviews as much as personal recommendations from real people (Search Engine Land, 2012)
1. Create Your Grade.us Page
Signup for free to create your Grade.us page or "review funnel" at grade.us/yourbusiness.
It's an easy-to-reach page that'll help convert your customers into reviewers. We give them a quick "cheat sheet" for each hotel review site and identify the ones they can post to without creating an account, maximizing the number of real reviews you'll collect across review sites.
2. Focus On Your Business
Once your Grade.us page is setup, you can freely promote the URL (and free QR code) by word-of-mouth, posting a notice in your lobby, or via any email list, website or social media pages you maintain.
3. Let Us Help
When you're ready to seriously drive more customer reviews, upgrade to one of our paid plans and get printed review invites that make it a cinch to ask and remind customers to share their experience—not to mention the many professional features that let you encourage better reviews, pre-empt bad reviews, and get more value out of your page.
Grade.us serves both single-location "boutique" hotels and resorts, as well as multi-location hotels, resorts, bed and breakfasts, hostels, destinations, attractions, and all other kinds of businesses in travel and tourism.
Learn more about how it works, or just sign up to start using Grade.us.